Write to Our Team
Email is the easiest way to reach us about an order, product information, delivery questions, or general support.
service@nuvorly.com →Contact Us
NUVORLY™ · BUSINESS INFORMATION
Company & Contact Details
For transparency and easy access, our official business and customer support information is provided below.
Legal Company Name
Beijing Jinyuan Xingchuang Technology Co., Ltd.
Business Address
Unit 103-324, 1st Floor, Building 17,
Wulidian Nanli, Lugouqiao,
Fengtai District, Beijing
Wulidian Nanli, Lugouqiao,
Fengtai District, Beijing
Brand
Nuvorly™
Legal Representative / Owner
Yang Zhimin
Customer Support Email
service@nuvorly.com
Customer Service Phone
+86 16603901851
Business Hours
24 Hours a Day · 7 Days a Week
Brand Ownership
Nuvorly™ is owned and operated by
Beijing Jinyuan Xingchuang Technology Co., Ltd.
CONTACT
NUVORLY™
WE’RE HERE WHEN YOU NEED US
Have a Question?
Have a Question?
We’d Be Happy to Help.
From choosing the right Nuvorly™ lighting piece to getting assistance with an existing order, our customer support team is here to make the process clearer and easier.
Send us a message with the details of your question and we’ll help you find the information or next step you need.
☎
PHONE SUPPORT
Prefer to Call?
You can also contact us by phone when you need assistance with a Nuvorly™ product or an existing purchase.
+86 16603901851 →◷
AVAILABILITY
Customer Support Hours
24 / 7
Available Every Day
Our listed business hours are 24 hours a day, seven days a week.
ALREADY ORDERED?
Help Us Find Your Order Faster
If your question is related to an existing purchase, including a delivery or product concern, providing the information below can help our team review your request.
01
Your Order Number
Include the order number associated with your purchase.
02
Order Email
Use or provide the email address entered during checkout.
03
Tell Us What Happened
Briefly explain your question or concern so we can understand what assistance you need.
04
Helpful Photos or Details
When relevant, include clear photos or other information that helps explain a product-related concern.
HOW WE CAN HELP
Support for the Moments
Support for the Moments
Before & After Your Purchase
◇
Product Questions
Need clarification about a Nuvorly™ product? Send us the product name along with your question.
⌑
Order Assistance
Contact us if you need help understanding or reviewing information related to your order.
→
Shipping Questions
For questions regarding shipment or tracking, include your order number when contacting us.
♡
After-Sales Support
If something about your purchase needs attention, tell us what happened so our team can review it.
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OFFICIAL NUVORLY™ SUPPORT
One Clear Place to Reach Us
For customer service inquiries related to purchases made through our store, please use our official contact details:
NUVORLY™ CUSTOMER CARE
Here for the Details
Here for the Details
That Matter.
Thank you for choosing Nuvorly™. We look forward to assisting you.