Contact Us

COMPANY Zoucheng Kaixin Network Technology Co., Ltd.
EMAIL service@nuvorly.com
CONTACT NUVORLY™

Questions, Orders, or Product Support — We’re Here to Help.

Whether you’re checking on an order, looking for more information about one of our lighting designs, or simply want to get in touch, our customer care team is ready to assist.

01

Customer Care

We aim to make every interaction with Nuvorly™ feel simple, clear, and helpful. If you have a question before or after your purchase, send us a message and include as much detail as possible.

Email Support service@nuvorly.com
02

Support Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Messages received outside business hours will be reviewed during the next available support period.

03

Already Placed an Order?

To help us assist you more efficiently, please include your order number and the email address used at checkout when contacting our support team.

✦
A little information helps us help you faster.

For product-related questions, include the product name and a brief description of what you need. For order concerns, please provide your order number whenever possible.

LIGHTING FOR THE SPACES YOU CALL HOME

Thank You for Choosing Nuvorly™

We appreciate the opportunity to be part of your home and look forward to helping you enjoy your Nuvorly™ experience.